Inclamo — AI Voice Agent for Shopify Stores
Every call answered. Every callback captured. Inclamo answers your store's calls. It auto-syncs your Shopify knowledge base, summarizes every conversation, and queues callbacks when a human is needed.
Inclamo is a Shopify-native voice AI in private beta. Contact us at hello@inclamo.com to scope a pilot.
How it works
- Setup — pick a phone number and a voice. Choose your Inclamo number and the voice your callers will hear. Dial it to test the agent end-to-end before you go live.
- Knowledge — automatic store sync. Products, pages, policies and FAQ flow in from your Shopify store within ~60 seconds of any change. Optionally add short brand-voice rules in plain English — no prompt engineering required.
- Call logs — every call summarized in plain English. Caller, duration, intent, sentiment, tags, and a one-line summary. Read the full transcript or listen to the recording.
- Callbacks — never miss a follow-up. When the agent can't resolve a request, it offers a callback. The number, reason, and conversation summary land in your queue — ready to mark contacted or resolved.
- Notify — email & SMS notifications. Get pinged the moment a callback comes in or an escalation needs you.
Platforms
Available today: Shopify. Coming soon: BigCommerce, Wix, WooCommerce, PrestaShop.
Security
Calls travel over end-to-end encrypted transport. Inclamo is designed for GDPR compliance — DPA available on request. Healthcare deployments are HIPAA-ready (BAAs available).
Pricing
Early access — talk to us. Inclamo is in private beta, scoping each store individually.
- Pilot: no-cost pilot for a limited number of stores, scoped per use case — your number and voice, Shopify knowledge-base auto-sync, call summaries, callback queue, email & SMS notifications.
- Production: custom per-minute pricing once shipped — everything in the pilot, roadmap features as they ship, direct line to the team, GDPR DPA on request.
FAQ
- Which stores does Inclamo work with today?
- Shopify only — Inclamo is a Shopify-native app and pulls products, pages, policies, and FAQs straight from your store. BigCommerce, Wix, WooCommerce and PrestaShop are on the roadmap.
- Do I have to write prompts?
- No. The brand voice and rules are short, plain-English instructions you write once. The knowledge base is auto-synced from your Shopify store and refreshes within ~60 seconds of a change.
- What happens when the agent can't answer?
- It offers the caller a callback. Their number, the reason, and a conversation summary land in your Callbacks queue with status (New / Contacted / Resolved). You also get an email or SMS notification.
- Can I bring my own phone number?
- Today we provision the number for you so you can dial it and test end-to-end. Bring-your-own-number routing is on the roadmap.
- How is data handled?
- Calls run over encrypted transport. Inclamo is designed for GDPR compliance — DPA available on request. Healthcare deployments are HIPAA-ready (BAAs available).
- How do I get access?
- Tell us about your store and we'll scope a pilot. Use the Talk to us form on this page or email hello@inclamo.com.
Contact
Email: hello@inclamo.com